Durban Airport Guide to King Shaka International Durban Airport

Durban Airport Terminal map

Durban Airport has a single passenger terminal within the same building. It is located at the far south of the airport. The Terminal is able to handle 7.5 million passengers yearly.

The International gates are located to the left side of the airport, while the Domestic gates are on the right side.

Levels

Durban Airport Terminal is divided into two levels:

Ground level

The Arrivals Hall and the baggage claim area located between the international and domestic arrivals. Services available: retail stores, food & drink concessions. Access to the upper floor by lifts and escalators.

First level

The Departures Hall and the check-in area. The terminal is split into the Domestic Departures and the International Departures, sharing the security check to access to them. Services available: self-service kiosks, airline offices. The Domestic and International flights have separated security checkpoints. Access to the lower floor by lifts and escalators.

Airlines

The following airlines gives service in Durban Airport Terminal:

- Skywise: 0861 91 14 35
- Flysafair: 087 135 1351
- South African Airways: 0861 606 606 / 032 815 2007 – 2011
- Kulula Airline: 0861 585852
- Mango Airline: 0861 162646
- Emirates: 0861 606 606 / 032 815 2007 – 2011
- British Airways: 011 441 8600 / 032 436 6448
- Air Mauritius Airways: 032 436 0007

Services

See below the available services in Durban Airport Terminal:

- ATMs
- Pharmacy
- Banking facilities
- Currency Exchange
- Post office
- Mobile phone stores
- Book store
- Grocery store
- Retail stores
- Restaurants
- Information desk
- Free Wi-Fi internet access
- Lost & found
- Customs office
- Toilets
- Baby change facilities
- Disabled facilities
- Prayer room 
- Restrooms
- Public telephones
- VAT refund
- Airport Clinic